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Cutover & go-live execution

Eighteen months of program. One night. Then the part nobody plans for.

Most teams plan in one tool, track readiness in a spreadsheet, run the night on a bridge call and write the closeout report by hand. CutoverStream is one platform for all four — built out of fifteen years of running them separately.

Cutover — Northwind S/4HANA
Go-live · 63 tasks · 7 phases
Change the date. The whole schedule moves with it — that is how a template becomes a plan.

Program to closeout.One tool, the whole way.

Each handover between tools is a rekey, and every rekey is a chance to be wrong. The reason the status report writes itself is that the runbook and the readiness grid are in the same place.

1Plan 12–36 months
2Prove ready the final 8 weeks
3Run the night hours
4Close it out 2–6 weeks after
Plan it

From a template, not a blank page

Ten scenarios, twenty-one plans, up to 197 tasks. Pick a go-live date and the schedule lays itself out around it. Program, project and cutover plans link and roll up.

Prove it is ready

Readiness as a grid, not a flag

Business areas against criteria composed from your program type, your industry and the regulatory regimes you carry. Eight compliance packs add the tasks each regime requires.

Run it

One screen on the night

What is running, what is late, who owns it, whether you are inside the window — and the Go/No-Go recorded as it is taken.

Report it

Written, not assembled

Status reports generated from the plan. Overdue tasks emailed to each owner on a schedule. A complete audit trail underneath all of it.

Close it out

The part nobody plans for

Hypercare with an explicit exit rather than a fade. Lessons captured against the tasks that produced them, while people still remember. And the evidence a regulator or a post-mortem will ask for, already assembled.

The reason the status report is free is that the runbook and the readiness grid are in the same place. That is the whole argument for one tool rather than four.
A live cutover dashboard: contributing cutovers, the outage window, milestone roll-up and the burndown, on one screen.
A live cutover dashboard: contributing cutovers, the outage window, milestone roll-up and the burndown, on one screen.

It knows what time it is.Everywhere at once.

A cutover team is never in one timezone. The runbook runs on the wall clock where the work is happening; you see it in yours, without anyone doing arithmetic at 3am.

Those are live. Resources are laid out the same way — so when something stalls you can see who is on shift before you wake the wrong person.
Local time and the go-live moment in every zone the team is working in.
Local time and the go-live moment in every zone the team is working in.

Three weeks out, seven workstreams, one plan.Veeva RIMS · Australia-based pharmaceutical company.

A Veeva RIMS implementation running across seven workstreams, one of several Veeva programs live at the company at the time. We were brought onto the RIMS cutover three weeks before go-live, with the plan in disarray.

Every workstream had its own cutover plan. Different formats, wildly different depth, no shared template. The master plan carried fewer than forty tasks against an implementation with integrations, data migrations and a regulated system underneath it.

We met each workstream, collected their tasks, and rebuilt the master plan on a template already proven across six implementations at the same company. As the tasks came into sync, the team came into sync. The plan was the first artifact that showed each workstream how its tasks depended on the others'. Blocked items were cleared in the daily scrum before they reached the timeline.

They were not short of capability. They were short of a plan that put everyone on the same page, sequenced to the minute.

The engagement CutoverStream was built out of
<40 → 240
tasks in the master cutover plan, after consolidation
7
workstreams brought onto one sequence
0
conditional approvals — every go/no-go requirement met outright
0
items deferred into hypercare
That last pair is the one to notice. Most regulated go-lives proceed on at least one conditional approval or a deferred item. This one did not, and the outage did not overrun.

Most teams run a cutover from a spreadsheet on a shared drive, read aloud on a bridge call. That works right up until it doesn't.

Why we built this

See it against your next cutover.

Twenty minutes, your program, your questions. We will show you the runbook and the command center — and you can tell us where it does not fit.

Request a walkthrough
Product

The whole suite, phase by phase.

Everything below is in the product today unless it carries a roadmap tag.

Plan it.Structure, templates and the schedule.

Program, project and cutover — and how they link

A program holds many projects; each project ends in a cutover. Progress rolls up without anyone rekeying it into a deck. A Master Cutover Plan coordinates many cutovers in one window — one per project across a program, or one per location of a single project — each contributing to the master.

  • Master Cutover Plans with contributing cutovers
  • Mirror and rollup tasks — a contributing cutover's milestone appears on the master
  • Cross-plan gates — a master gate that blocks its contributing cutovers
  • Sub-milestones — indent tasks into groups without breaking the numbering
  • Multi-project cutovers — coordinate many cutovers under one master, seeded from one task set
Program roll-uplive
S/4HANA Global Transformationprogram
— Technical: Data Migration39% · on track
— Logistics: Production Planning16% · at risk
— Finance Integration62%
Rolled up automaticallyno rekeying
A master cutover plan with a column per contributing cutover — owners, predecessors and progress for every workstream in one grid.
A master cutover plan with a column per contributing cutover — owners, predecessors and progress for every workstream in one grid.

Templates that arrive as a schedule

Ten scenarios and twenty-one plans, from an ERP go-live to an AI data center build at program, project and cutover level. Set the go-live date and every task lands where it belongs — long-lead items months out, the outage window hours wide.

  • 197 tasks in the AI Data Center build across three levels
  • Go-live-relative dates — pick a date, get a plan
  • Import from Excel or CSV, with your ids preserved
  • Plan builder for phases, milestone groups and column config

See all ten scenarios →

AI Data Center Build197 tasks
Program — interconnection, allocation, permits55
Project — civil, electrical, mechanical, fabric79
Cutover — energisation to first workload63
CommissioningL1 through L5 + IST
Downtime-flagged steps17

Prove it is ready.Before anyone asks.

Readiness is a grid, and the detail is the point

Finance may be trained but working from unvalidated data. Supply Chain may be the reverse. A single "are we ready?" tick hides exactly the distinction the decision turns on.

Criteria are composed from three things — your program type, your industry, and the regimes you carry. They stack: acquire a medical device business and you inherit GxP on top of the SOX you already had.

  • Eight compliance packs — GxP, 21 CFR Part 11, SOX, HIPAA, GDPR, ISO 27001, PCI-DSS, SOC 2
  • Project-side and cutover-night tasks, added to the right plan type
  • Dress rehearsal tracking against the real runbook

How readiness composes →

M&A integration · life sciences · GxP + SOX
Financedata unvalidated
Supply Chaintraining incomplete
Qualityvalidation evidence — blocks go-live
Manufacturingready
Criteria composed from3 axes, stacked
Who needs access during the outage window, phase by phase — built from the plan rather than assembled by hand.
Who needs access during the outage window, phase by phase — built from the plan rather than assembled by hand.

Run it.One screen, one clock, one version of the truth.

The command center

What is running right now and for how long. Whether you are inside the outage window or over it. Who owns the late one and whether they are awake.

  • Planned versus projected — planned dates never move, so the gap is the slip
  • Downtime heatmap that opens on the current hour
  • Go/No-Go records — who decided, when, on what basis
  • Issues and blockers raised against a task, visible instantly
  • Real-time — everyone sees the same state without refreshing
  • Resources by timezone — who is on shift right now

What the night looks like →

Live — 02:41plan clock
T-2140 · Database restorecomplete · 41m
T-2141 · Interface validationrunning · 18m over
T-2142 · Financial reconciliationblocked
Outage window6h 12m remaining
Projected end08:58 · 18m late
The command center on the night: the event feed, the task under pressure, and the bridge conversation beside it.
The command center on the night: the event feed, the task under pressure, and the bridge conversation beside it.
The outage window in every timezone at once — planned against actual, with the time saved or lost on each phase.
The outage window in every timezone at once — planned against actual, with the time saved or lost on each phase.

Report it.And prove it, afterwards.

Reporting that writes itself

Duration-weighted progress against elapsed time, variance in words, and a per-milestone breakdown — generated from the plan, not typed on a Friday afternoon.

  • Past due & due today, emailed to each owner — only their own tasks
  • On a schedule you set, in the plan's timezone, with nothing sent when nothing is outstanding
  • Status report with CSV, PDF and Excel export
  • Analytics across phases, owners and milestone groups

An audit trail that stands up

Every status change, date edit, approval and access grant — actor, timestamp and what changed. In a regulated go-live the evidence matters as much as the schedule.

  • Hash-chained entries — a tampered record is detectable
  • Configurable audit level per organization
  • Full export for an auditor, per plan or per organization
  • Go/No-Go decisions recorded with approvers and open issues at the time
  • Access and permission changes logged alongside the work
  • Monitored — the platform checks its own logging is working

Reporting and audit in detail →

The status report, generated from the plan — executive summary, milestones by phase, critical path and the Go/No-Go record.
The status report, generated from the plan — executive summary, milestones by phase, critical path and the Go/No-Go record.

Close it out.The part nobody plans for.

Hypercare with an exit, not a fade

Most programs end when people stop attending the call. A hypercare phase with stated stabilization criteria gives the program an actual end — and gives the sponsor something to sign.

  • P9 Hypercare ships in every project template
  • Stabilization criteria as explicit tasks, not a feeling
  • Defect triage against the plan that created the work
  • Benefits realization review roadmap

Lessons, while people still remember

Captured against the task that produced them, during the work — not reconstructed six weeks later from memory in a workshop nobody wants to attend.

  • Lessons recorded on the task, at the moment
  • The full audit trail as the evidence pack, already assembled
  • Timing per phase against plan, so the next estimate is better
  • Go/No-Go decisions with what was known at the time
Why this matters commercially. A go-live that "succeeded" and then bled for six weeks costs more than one that ran an hour late. Closeout is where that gets caught — and it is the phase every other tool in this category stops short of.

See it against your next cutover.

Twenty minutes, your program, your questions.

Request a walkthrough
Pricing

Priced on concurrent plans, never on seats.

Cutover participation is bursty — two hundred people on the weekend, ten the rest of the month — and the platform is worth more the more of them are in it. Seat pricing would create an incentive to leave people out of the runbook, which is the exact failure this product exists to prevent.

Capability StarterProfessionalTeam EnterpriseEnterprise+PortfolioGlobal Enterprise
Price $199/mo · $1,990/yr $449/mo · $4,490/yr $1,199/mo · $11,990/yr $2,499/mo · $24,990/yr $5,499/mo · $54,990/yr Contact salesannual, invoiced Contact salesannual, invoiced
Concurrent plans 1351220 UnlimitedUnlimited
Users Unlimited on every tier
Cutover plans & runbook
Command center & real-time
Downtime heatmap & Go/No-Go
Timezone resources
Templates & import
Status report & exports
Past due & due today email
Audit trail
Program plans & roll-up+$750/mo+$750/mo
Multi-project cutovers+$500/mo
Business readiness grid
Compliance packs 8 regimesGxP / CSV21 CFR Part 11SOX / ITGCHIPAAGDPRISO 27001PCI-DSSSOC 2 +$950/mo+$950/mo +$950/mo+$950/mo
Advanced audit levels & tamper evidence
SSO / SAML & org API keys
Travel & onsite matrix roadmap
Out-of-office calendar roadmap
Quality Plan module roadmap +$600/project+$600/project +$600/project+$600/project
Multi-org portfolio governance roadmap
Data residency by region
Named escalation & uptime SLAquotedquoted
Cutover delivery servicesquotedquotedquoted
Subscribe to Starter Subscribe to Professional Subscribe to Team Subscribe to Enterprise Request an invoice Talk to sales Talk to sales
Billing CardCardCardCard Invoice + POAnnual, invoicedAnnual, invoiced

Add-ons.Priced separately, because not everyone needs them.

$750 / month · per organization

Program Management

Program plans and roll-up across projects. Included at Enterprise+ and above — and available as an add-on on Team and Enterprise for an org that needs program coordination without moving up a tier.

$500 / month · per organization

Multi-project cutovers

Coordinate many cutovers under one Master Cutover Plan for a go-live window — one per project across a program, or one per location of a single project — with a column per cutover on the master. Included at Enterprise and above; available as an add-on on Team.

$950 / month · per organization

Compliance Packs

All eight regimes as one bundle. Applying a pack adds the tasks that regime requires to your plan — project-side activities on a project plan, cutover-night ones on a cutover plan. Included at Enterprise+ and above.

$600 / month · per project roadmap

Quality Plan

A separate module: quality requirements with owners and acceptance criteria, phase gates, evidence attachments and QA sign-off, with its own dashboard and status report. Included with Global Enterprise.

Compliance Packs and Quality Plan are different things, and neither includes the other. A pack adds regulatory tasks to the plan you are already running. The Quality Plan module is a separate register of requirements and gates, scoped per project because that is how a quality plan is scoped.
Roadmap items are marked, deliberately. Where a tier shows a roadmap capability, it is included at no extra cost when it ships and does not change the price you sign at. We would rather tell you what is coming than let you find out.
Annual only above Enterprise. Enterprise+ and above are invoiced against a PO, with access on payment. More on Portfolio and Global Enterprise →
Templates

Ten scenarios. Twenty-one plans.

Every scenario ships a cutover plan; most ship a matching project plan, and the AI data center build ships all three levels. Set a go-live date and the schedule lays itself out.

SAP S/4HANA
Cutover + project. Conversion, CIG/Ariba integration, financial reconciliation.
ERP Implementation
Cutover + project. Vendor-neutral, for JD Edwards, Dynamics, NetSuite and the rest.
AI Data Center Build
Program + project + cutover. 197 tasks: interconnection, L1–L5 commissioning, GPU burn-in, first workload.
Data Center Migration
Cutover + project. Lift, re-platform, decommission.
QMS Implementation
Cutover + project. Validated quality systems, GxP-aware.
CTMS Implementation
Cutover + project. Clinical trial management, study and site data.
LMS Implementation
Cutover + project. Training records and completion history.
CRM
Cutover + project. Accounts, pipeline and territory migration.
HR Systems
Cutover + project. Payroll parallel runs and employee data.
Data Conversion
Cutover + project. Extract, transform, load and reconcile as a program in its own right.
A template is a starting point, not a straitjacket. Delete what does not apply — starting from a full plan and cutting is faster than starting from nothing. Your own plans can be saved as org templates and reused across the business. roadmap
Compliance packs

Regulated go-lives carry more. So the plan should know that.

Apply a pack and the tasks it requires are added to your plan — project-side activities on a project plan, cutover-night ones on a cutover plan. Not a checklist bolted on the side.

PackWhat it addsProjectCutover
GxP / CSVValidation lifecycle, IQ/OQ/PQ evidence, QA release approval without which production use does not begin2714
21 CFR Part 11E-signature verification, audit-trail continuity confirmed before the first business transaction168
SOX / ITGCSegregation of duties verified in production roles, change-management evidence, privileged access log139
HIPAAPHI handling, access controls, breach-notification readiness8
GDPRData-subject rights, lawful basis, cross-border transfer checks8
ISO 27001Control evidence, risk treatment, time synchronisation8
PCI-DSSCardholder data scope confirmed, leak detection, network segmentation8
SOC 2Trust services criteria mapped to cutover activities6
The deviation log opens before the outage window, so actions are recorded as they happen rather than reconstructed afterwards. That single ordering decision is the difference between evidence and recollection.
A starting point, not a compliance opinion. Your quality team still owns what is right for you. Included with Enterprise+ and above; available as an add-on on every other tier.
Roadmap

What is coming, and what is not built yet.

Everything on this page is planned rather than shipped. It is here because you are buying a direction as much as a product — and because finding out later is worse.

Included · Enterprise and above

Travel & onsite matrix

Which days each person must be onsite, grouped by team, with location and arrival. A cutover weekend has people flying in; today that lives in a separate spreadsheet.

Included · Enterprise and above

Out-of-office calendar

Planned absence visible against the plan, so a task is not assigned to someone who is away the week it falls due.

Add-on · Team to Portfolio · included with Global Enterprise

Quality Plan module

Quality requirements with owners, due dates, attachments and phase gates, with its own dashboard and status report. The first per-project paid module.

Portfolio and Global Enterprise

Multi-org portfolio governance

A parent organization that sees every cutover across its business units without any of them seeing each other. Central policy pushed down, consolidated audit export, data residency per region, SSO and SCIM at group level.

All tiers

Org template repository

Save any plan as a template inside your organization and start new projects from your own runbook structure rather than ours.

All tiers

ServiceNow & Jira

An external reference on a task and an outbound webhook, so a cutover step can open and close a ticket in the system your operations team already lives in.

Where a tier shows a roadmap capability on the pricing page, it is included when it ships and does not change the price you sign at.
Partner program

For systems integrators and delivery partners.

A program, not a price tier. You run cutovers for other companies — usually inside their tenant, one client at a time — and that is a different shape from a customer running a portfolio of their own.

Why the license sits with the client.And why that is better for you.

In a regulated cutover the client must own the GxP records, the Go/No-Go decisions and the approver signatures. An integrator cannot hold that on the client's behalf. Whoever owns the evidence owns the license — which means you are never the reason a customer has to migrate their audit trail when an engagement ends.

Model A

Resell

You buy at wholesale, set your own client price, own the relationship, the margin and the collection risk. Suits firms who want the platform inside their own delivery offering.

Model B

Refer

The client contracts with us at list; you take a recurring share and carry no balance-sheet exposure. Suits firms who would rather not invoice for software.

Chosen per client, not per partnership. Large integrators will not introduce a supplier who bills their client directly; smaller ones will not carry the credit risk. Forcing one model loses half the channel, so we do not.

Delivery licenses

Your own tenancy at Team or Enterprise for building runbooks before a client engagement starts.

Certification

Your cutover leads trained and certified on the platform, listed as accredited.

Co-sell

Joint pursuit where the client is buying delivery and platform together.

Talk to us about the program.

Tell us how you deliver and we will tell you which model fits.

Contact the partner team
Portfolio & Global Enterprise

When one organization is many organizations.

A group transformation office running cutovers across business units that each operate as their own tenant — with their own regulators, their own data residency and their own auditors.

Portfolio

Across the group

Unlimited plans and users. Every cutover in flight across all business units in one view, without any child organization seeing another's data. Compliance packs, readiness axes and templates set once at group level and inherited. Consolidated audit export for a group-level audit rather than eleven separate ones.

Global Enterprise

Everything, plus residency and assurance

Portfolio, plus data residency per region so an EU subsidiary's records stay in the EU, SSO and SCIM at parent level, an uptime SLA with named escalation, and the Quality Plan module included.

Access at signature, not at payment. Enterprise procurement takes net 30–60 after a decision is made; waiting for funds to clear costs two months of goodwill from a customer who has already chosen you. A signed order form and a PO are enough to start.
Multi-org portfolio governance is on the roadmap. Everything else in both tiers exists today. We would rather price honestly ahead of it than describe it as shipped.

Scoped per deal.

Tell us how many business units, which regions and which regulators, and we will put a number against it.

Talk to sales